The Westin Chicago Northwest

3.7 (542 reviews)

400 Park Blvd., Itasca, IL, 60143, United States   •  Weather:    •   Local Time:     •  Phone: (630) 773-4000   •  Hotel Reservations: 888-627-8510

3.7


Wedding Testimonials

Please take a moment to hear what some of our recent wedding parties shared with us after their experience at The Westin Chicago Northwest. Be sure to check back as we'll be incorporating new testimonials when available.  If you are interested in learning more please contact our wedding specialist at 630-773-4000 or at leads@westinchicagonw.com or submit an RFP below.

 

 

We had both our ceremony & reception at the Westin and to say it was perfect is an understatement. Monica Guzik was extremely responsive and made the planning process so simple as we got closer to (and on) the big day!

Our wedding guests continued to comment that the catering staff was extremely efficient & the food (cocktail hour, dinner & late night snacks) was phenomenal; the best they'd ever had at a wedding. I must say I agree. The food tasted the exact same as it did when we went for our tasting a few months back.

The Lakeside Pavilion was set up exactly how I envisioned. Even though it was a cold & rainy day, we were able to take pictures outside - the grounds are AMAZING and provide so many different options & scenery for your backdrop. Some of our favorite spots were the bridge, the basketball court (a few of my maids & I played together in college), and underneath the weeping willow tree.

The hotel lobby & guest rooms were also recently remodeled. It made our out of town guests feel like they were staying at a 5-star resort. Some were even lucky enough to have a view of the Chicago skyline! Also, the bride & groom each received their own "getting ready" room the day of the wedding. The set up was PERFECT for those who want to have a hair & makeup team come to the hotel.

We cannot thank the Westin Chicago Northwest staff enough. Our day was beyond perfect & we are so thankful to have found you!
Haley

~~

We just had our wedding reception at the Westin Northwest Chicago (Lakeside Pavilion) this past Saturday (9/30/17). I cannot say enough good things about our experience. Everything leading up to the wedding went super smoothly (communication, tastings, meetings, etc). They were also able to provide us with recommendations for vendors (florist, dj, uplighting, etc) who all worked out great. The night of the reception went super smoothly. Everything was set up as we had talked about, the food was delicious, the bar service was great, and the physical space looked as we hoped it would. We received so many compliments from our guests. Also, the hotel itself was beautiful and the rooms were really nice (and reasonably priced). I would 100% recommend the Westin Northwest Chicago as a wedding reception location. Everything went perfectly and we are now left with incredible memories of the night.
Claire

~~

Aileen, you are very welcome!  I can't believe it is over!  Everything went so smoothly, thanks to you and your crew at the Westin.  Everybody was so helpful, especially Mary Ann in the dining room.  She was great!  

Our guests were very impressed with everything....the venue, the food, the cocktails!  Heard it described as "magical", "fairy tale", "beautiful"!  People were very complimentary!  The weather was perfect, though I know you were not in control of that!

Please know that I will not hesitate to recommend the Westin to anyone planning a wedding.

You were a joy to work with, as was everyone I encountered at the Westin.
Kathy 

~~

Our wedding was held in the lakeside pavilion, and it was breathtaking!! It was everything I ever dreamed of. We received nothing but compliments the whole night and beyond for how beautiful the venue was. I did not want the reception in a traditional banquet hall, so this was perfect. It gave that tent feeling...but more elegant and air-conditioned (which was important for a July wedding)

Samantha was wonderful to work with. She was very helpful and very easy to get a hold of. If she knew she was going to be out of the office, she would let me know who to contact instead. I can not thank her enough for everything she did for our special day!! It was definitely a night we will never forget!
Ashley V

~~

We just wanted to express our sincerest gratitude to the catering and event staff for the amazing job they did for our wedding on July 3, 2015.  Aileen, especially, was prompt and professional in getting back to us when we had even the smallest of questions and ensuring that everything ran smoothly the day of our event. Even with multiple large events that weekend, Aileen made us feel as if we were a top priority at all times.

The day of the wedding was a whirlwind for us, but we were able to enjoy our day because the coordinators and staff took care of every last detail and made sure the everything ran smoothly.  We will be forever grateful for not having to worry about anything at our wedding!

Further, the food was absolutely delicious.  We had people coming up to us the day of the wedding and through the week after letting us know how absolutely delicious everything was, and how perfectly the filet was cooked.  Having been to numerous weddings over the past 2-3 years, we know first hand how difficult it can be to cook everything just right and to satisfy large numbers of people.

Thank you so much for making our day so wonderful!  We hope to celebrate many more occasions at the Westin Chicago Northwest.
Rebecca & Kevin

~~

Hi, Samantha, I just wanted to say thank you for the great job you did on getting Kyle’s and Jill’s wedding to be a total success. All details that we requested were handled perfectly. It was a pleasure to work with a true professional. I will be recommending you to all that ask my opinion on any special occasion. Again thank you and will be seeing you Friday for the Rice’s wedding.

~~

Having our wedding at the Westin Chicago Northwest in Itasca was the best decision we've made throughout our entire planning process. Let us first start by complimenting how helpful Samantha and her staff were since day 1. They were quick to respond with any questions or concerns I had and were always willing to accommodate our needs so that we were completely comfortable and satisfied. We cannot forget about how polite and attentive the staff was the day of our wedding! Everyone was so nice (including the front desk) and willing to help out with whatever we needed. Our wedding was an unforgettable day, but having it at the Westin Chicago Northwest made it so much more meaningful! Thank you so much!!!

~~

Thank you so much for such a wonderful wedding!  I cannot tell you how pleased my husband and I were with everything at the Westin from start to finish. First of all, the tent was gorgeous! It didn’t even feel like we were in a tent. The cooling system was flawless and everyone commented on the chandeliers, openness, and general atmosphere of the facility. Our guests were so complimentary about the entire evening. 

Second, the terrace….beautiful. We lucked out on the weather and it was great. The tables and bar set up were wonderful. The swans and baby swans just added to the beauty!  Everyone loved the cocktail hour and the hors d oeuvres. Next, the dinner was flawless. The wait staff was superb. Katie and Myles couldn’t believe they had their own waitperson who made sure their meal was hot and ready for them as they moved around to visit tables. The food was outstanding! The bartenders were also great. The two bar set- up worked like a charm and rarely did anyone for a drink.

Last, I just want to say that Mary Ann was so helpful and friendly. She and her staff had all of the table numbers, frames, etc. packed up and ready at the end. They had a cart there and found things we had left behind. Mary Ann was wonderful and I so appreciated that you introduced us to her so we knew who to touch base with. So often, as we planned this wedding, we would have people tell us stories of problems and errors on the day of the wedding. I have to say that we had no problems at all.  Again, you and your staff went above and beyond expectations. I cannot imagine any other place surpassing the experience that we had.  We received so many compliments from our guests about everything from the venue to the food to the atmosphere. Thank you so much for all of your help and guidance as we worked to make Katie’s wedding day a memorable one.
Mary

~~

All I can say is WOW !!! I rate this as a 10/5 !!! Samantha Bauman was incredible as the planner, Chef Mark, Mary Ann and the whole staff were awesome... the room set up in the Lakeside pavilion was fairy tale quality... everything was beyond my expectations... Thank You x 100 !!!

~~

This a quick note to say THANK YOU!! Our wedding was just awesome and everything was perfect. All the guests commented on how good the food and tent were! Thanks for helping us to have an awesome wedding!!

Mahalo (With Gratitude-as they say in Hawaii!)
Ann and Mark

~~

We are off on our honeymoon now but I couldn’t leave without sending this to you.  It’s now 2 days after our reception at the Westin and I have yet to hear one negative comment from anyone. My guests were amazed by the special details your staff did to go beyond any other reception at any other hotel. The strawberries on the glasses, the champagne in the intermezzo, the furniture in the ballroom, I never even noticed the “ugly table numbers” and the service was flawless. We needed our dinners “rushed” due to live entertainment and it was to the minute perfect. I said to my husband this morning, if I was to do it all over again, I would still get married at the Westin!
Crystal and Michael

~~

I just want to let you know that we did find the second set of flutes and mostly I wanted to thank you for an amazing reception. I have had so many positive comments from all of those who attended. Everything was perfect and your staff was amazing! A special shout out to the “captain” bc she had great control over the team and got everything done quickly and wonderfully.
Erin and Paul

~~

I hope this email finds you well!  I wanted to write and say THANK YOU so much for all your help coordinating with Raj’s and my wedding.  Raj and I enjoyed working with you on our wedding and throughout the wedding weekend.  As I mentioned, we received many compliments from our guests who attended the wedding and stayed at the hotel on the food (all the wedding food and drinks our guests raved about), hotel accommodations (rooms, pool, path around the lake) the hotel service, as well as the tent area, which our guests loved.

I know we made a lot of last minute requests for the wedding, so we appreciate you and Chef accommodating our requests.  Please give our thanks to Chef for all his great food! Everyone at the wedding loved the menu and I heard many guests say how delicious their food was.  Our guests staying over at the hotel Saturday night also loved the Sunday Brunch.  We are glad we chose the Westin for our wedding and were very very pleased with how everything turned out.  Thank you again!
Sarah and Raj

~~

Outstanding wedding!! It was absolutely perfect!! We had so many compliments on the venue.  We appreciate everything you have helped us with.  Please thank Mary also for her help that night, and her staff’s help.  Great job by all!!
Victoria and Eric

~~

Thank you so much for all you did to make our wedding day perfect!  It was all we could have hoped for! Thanks for such a wonderful experience
Randi and Tyler

~~

Just a note to let you know how happy we were with how Jen and Andy’s wedding went.  The reception was beautiful! All our guests were expressing how nice everything was.  You and all the staff did a great job!! All your hard work was deeply appreciated Thank You
Colleen and Bill

~~

Thank you so much for all the hard work you put towards our wedding.  The whole day was unforgettable and very special.  I especially loved the way cocktail hour was set-up – your attention to detail was spot on. Thanks again-
Suzie and Victor

~~

I wanted to let you know that how happy Cesar and I were with the whole wedding day! We had the most incredible wedding and The Westin played an important role in making that happen. The service of your staff was amazing! My sister couldn't say enough good things about the service, specifically when your staff made sure to bring dinner, dessert, and coffee up to her in-laws who were in their hotel room babysitting for the baby. My guests had nothing but good things to say about the service and how incredible the venue was. We greatly appreciate all your hard work and if there is any way we can spread the word of the wonderful service we received, we would be glad to do so.
Thank you again.

Beth and Cesar